For the homeowner
The binder goes in a drawer.
This one is still right in year four.
Pulse is the homeowner side of Cascade Connect. Everything a buyer is handed at closing, on their phone, kept current by the people who built the house.
Get pricingA binder is finished the day it is printed.
The other half of the problem is the opposite: a warranty portal does not exist for a homeowner until something has already gone wrong. Between the day they move in and the day they file a claim, most buyers have nowhere to look and nobody to ask except you.
That gap is the whole product. Pulse is where the homeowner lives for the years when nothing is broken, which is also why it is there, already open, on the night something is.
The manual, without the binder
Everything handed over at closing lives on their phone: the orientation guide, warranty documents, appliance and finish details, and the paint colours nobody can ever find three years later.
The right number, at the worst moment
Water coming through a ceiling at 11pm is not when somebody should be hunting for a sheet of paper. Emergency contacts are in the app, current, and specific to their house.
Maintenance that arrives on its own
Seasonal reminders timed off their actual closing date. The tasks that protect a warranty are the ones homeowners forget, and a reminder costs a builder far less than the callback it prevents.
A claim from the same place
When something is genuinely wrong they file it where they already are, with the house and the closing date already attached — instead of a phone call your team has to transcribe.
It is your book, with your name on it.
Your logo on the cover, your emergency numbers, your subcontractors, and wording you control rather than boilerplate written for somebody else's process. A buyer opening it sees the company that built their house, not a vendor.
And it comes with Connect rather than beside it. There is no second subscription and no per-home fee that grows every time you close one.
The claim it turns into is already handled
A homeowner who files from Pulse files into Connect, where the determination, the service order and the sub assignment are drafted before anyone on your team opens it. They review and send. See what Connect does with it.
Talk to us about Pulse
Tell us how many homes you close a year and we will tell you what it costs.